Legal notice
Last updated: July 12, 2026
This Legal Notice provides important information about Lumenvel, our website content, product information, pricing, and third-party services. It should be read together with our Terms of Service and other published policies.
1. WEBSITE OPERATOR
This website is operated by:
Lumenvel
4016 Grand Ave, Suite A
Chino, CA 91710
United States
Lumenvel is an online retailer serving customers within the United States. We offer kitchen, dining, and other home-accessory products.
2. PURPOSE OF THIS WEBSITE
Our website allows customers to browse products, place orders, track shipments, review store policies, and contact customer support.
The website is intended for lawful personal and household shopping. Unauthorized commercial use, fraudulent activity, data scraping, or interference with website security is prohibited.
3. OWNERSHIP OF WEBSITE CONTENT
The Lumenvel name, logo, website design, written content, graphics, and original media are owned by Lumenvel or used with appropriate permission.
You may view or print content for personal, non-commercial use. You may not copy, publish, modify, sell, or commercially distribute website content without prior written permission.
Third-party names, logos, and trademarks belong to their respective owners.
4. PRODUCT INFORMATION AND IMAGES
We make reasonable efforts to provide accurate product descriptions, images, dimensions, materials, and specifications.
Product appearance may vary slightly because of screen settings, photography lighting, manual measurements, or normal manufacturing differences. Customers should review the complete product page and contact us before ordering when a particular size, color, material, or compatibility requirement is important.
5. PRODUCT USE AND SAFETY
Products should be used only for their intended purpose and according to any included care, installation, heat, weight, or safety instructions.
General website information is not professional safety, engineering, food-handling, or medical advice. Nothing in this notice limits customer rights relating to a product that is defective, unsafe, or materially different from its description.
6. PRICES, TAXES, AND AVAILABILITY
Prices are displayed in U.S. dollars. Applicable taxes and any shipping charge will be shown before the customer completes checkout.
Prices and product availability may change before an order is accepted. Adding an item to the shopping cart does not reserve inventory.
If a paid item becomes unavailable, we will cancel the affected item and issue a refund to the original payment method.
7. WEBSITE OR PRICING ERRORS
Occasionally, the website may contain an incorrect price, description, measurement, promotion, or availability status.
We may correct an error after it is identified. We will not charge a higher corrected price without the customer’s agreement. The customer may accept the corrected information or cancel the affected order for a refund.
8. CUSTOMER REVIEWS AND SUBMISSIONS
Reviews, photos, comments, and other customer submissions must be genuine, lawful, and must not violate another person’s rights.
By submitting content for publication, you permit Lumenvel to display and use it in connection with our store. We may decline or remove content that is fraudulent, abusive, unlawful, infringing, irrelevant, or spam.
We do not remove a genuine review solely because it expresses a negative opinion.
9. THIRD-PARTY SERVICES AND LINKS
Our website may link to carriers, payment providers, social platforms, or other independent services.
Lumenvel does not control third-party websites or their privacy, security, content, and availability. A link or service-provider logo does not imply endorsement beyond the specific service being provided.
10. INTELLECTUAL PROPERTY CONCERNS
If you believe website content infringes your copyright, trademark, or another intellectual property right, contact:
Email: customersupport@lumenvel.com
Suggested subject: Intellectual Property Notice
Include your contact information, the protected material, the location of the disputed content, and an explanation of your claim. We may request additional information before completing our review.
11. WEBSITE AVAILABILITY AND SECURITY
We use reasonable measures to maintain website availability and security, but no website can be guaranteed to operate without interruptions, errors, or security risks.
Do not send passwords, complete payment card numbers, or sensitive financial information through email, live chat, or contact forms. Additional information is available in our Security Policy.
12. WARRANTIES AND LIABILITY
Product-specific warranties apply only when clearly stated on the product page or included with the product.
To the extent permitted by law, Lumenvel is not responsible for indirect or incidental losses caused by temporary website interruptions, customer misuse, or independent third-party services.
Nothing in this notice excludes consumer protections, warranties, or liabilities that cannot legally be excluded or limited.
13. GOVERNING LAW
This Legal Notice is governed by applicable United States federal law and the laws of the State of California.
Mandatory consumer protections available under applicable law remain unaffected.
14. CHANGES TO THIS NOTICE
We may update this notice when our website, products, business practices, or legal obligations change.
The current version will be published on this page with an updated revision date. Changes apply going forward and do not retroactively change completed transactions.
15. CONTACT LUMENVEL
Questions about this Legal Notice may be sent to:
Store Name: Lumenvel
Address :
4016 Grand Ave, Suite A
Chino, CA 91710
United States
Email: customersupport@lumenvel.com
Phone: +1 (707) 220-3740
Live Chat: Available on our website
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM Pacific Time
Saturday–Sunday: Closed
Messages received after business hours will be answered the next business day, within 24 hours.